How long does it take for an ACH deposit to settle into account?

Standard bank processing times apply, so as quickly as the bank(s) will settle the payment; clients should allow 2-3 days to settle into recipient account.

How long does it take for wire deposits to settle into account?

Wire transfers are available same day if received by 12:00 pm PST.
Requests made after cut-off time will be processed next business day.

How long does it take for a payment B2B sent within the platform take to appear in account?

B2B Payments made through the CashGrab Platform (receiving and sending party’s),
if made during banking business hours will be available same day. If request is made
after banking business hours transfer will occur next business day.

How can I see an external account that I have added?

Once you have added an account you should see it in your External Account
Management Menu. This list will show all accounts that are able to receive payments
from your CashGrab Account.

Can a merchant make a cash deposit into their CashGrab account?

Yes, with the following information, they will need to fill out a counter deposit slip.

  • Account Number: you can see this information under “Accounts Management” in
  • Business Name: CashGrab Inc.
  • Business Bank Address: TBD
  • Have Client include your “Personal Business” name on the memo line.
    ** All cash deposits are available same day.

Can a merchant make check deposits into their CashGrab account?

Yes, allow up to 5 business days for funds to clear.

Can a merchant wire money into their CashGrab account?

Yes. funds will be available same day if deposited before 12:00 pm PST.

** ALL deposits require an external transfer request and email notification sent to

What does the merchant need to do to receive their deposits?

Merchant must request for an External Transfer through their CashGrab Account then
send email notification to with deposit details.

How do I start using my account for Payroll/Company Expenses?

Using your Cashgrab Account for Payroll is easy. Simply issue Debit Card to Employees for
payroll, then send Direct Payments to their card INSTANLY!

How do I schedule a cash pick up?

Please email to schedule a cash pick up. We will let you
know everything once a request has been made.

How long does it take for scheduled cash pick-ups to show in CashGrab account?

If scheduled before 1:00 pm PST funds will be available same day. If scheduled after
1:00 pm PST next business day.

Are there any fees to sign up for a CashGrab Account?

Yes. These fees will be discussed before signing any agreements.

How do I get a CashGrab Account?

Easy. Simply fill out application through and select the different types
of accounts you are interested in. CashGrab will contact you to discuss further details
and options.

Do you offer 1099 Form 1099 Preparation and Processing?

Yes. For those who are using our Services for 1099 purposes for those clients that
request it.